Mirantis, a company focused on Kubernetes-native AI infrastructure, is hiring a Technical Support Engineer to remotely support customer environments running OpenStack and Kubernetes. The role is based in the United States and was posted on LinkedIn about three weeks ago.
What the Technical Support Engineer Role Involves
The Technical Support Engineer is a mid-level position. The main job is to keep customer environments reliable and performing well. This includes supporting any Mirantis OpenStack or k0s layers that customers run. The ideal candidate should have hands-on experience with Linux administration and be able to find and fix system-level problems quickly.
According to LinkedIn, the role requires a solid working knowledge of Kubernetes and OpenStack. This includes understanding cluster operations, managing components and workloads, and troubleshooting containerized environments.
Key Responsibilities and Skills Required
The main responsibilities include proactively and reactively troubleshooting customer environments. These environments are built on Linux, OpenStack, Kubernetes, networking, and other cloud technologies. The engineer must detect, report, and resolve issues. Alert management is also a key part of the job.
As noted on JobLeads, the role specifically involves troubleshooting Mirantis OpenStack (MOSK) layers. The engineer will learn and troubleshoot these systems as part of their daily work.
Our Take: A Growing Need for Cloud Infrastructure Support
This job posting shows that companies like Mirantis are investing in support roles for complex cloud infrastructure. Kubernetes and OpenStack are not easy technologies to manage. Having dedicated engineers who can remotely fix issues is critical for keeping customer operations running smoothly. For professionals with Linux, Kubernetes, and OpenStack skills, this is a clear opportunity in a growing field.
