Netomi is hiring a Senior Technical PM for Applied AI to lead its Agents platform. This is a product leadership role at a company building agentic AI for enterprise customer experience. The person who fills this job will decide what the platform builds next and how it reaches the market.
Netomi describes itself as the leading agentic AI platform for enterprise customer experience. Its customers include Delta Airlines, MetLife, United, and other large global brands. The company's pitch is that it helps these enterprises automate customer journeys at scale.
What the Senior Technical PM, Applied AI Role Involves
The job posting is direct about the core duty: the Senior Technical PM will own the product strategy and roadmap for the Agents platform. That means setting priorities, choosing which features get built, and guiding how the AI agents work for enterprise clients.
Netomi's platform is built to be no-code. The company says this gives clients the fastest time to market, the lowest total cost of ownership, and simple, scalable management of AI agents for any customer experience use case. The PM hired for this role will shape how those promises hold up in real deployments.
Why Netomi Is Hiring for Applied AI
Netomi is backed by WndrCo, Y Combinator, and Index Ventures. The company frames the role as part of the wider AI shift, asking candidates to join and help transform how the world's largest global brands do business.
The "Applied AI" label in the job title matters. This is not a research position. It is a product role focused on putting AI agents to work for paying enterprise customers across the entire customer journey.
- The PM owns the roadmap for the Agents platform — a decision-making role, not a support role
- Clients named in the posting include Delta Airlines, MetLife, and United
- The platform is positioned as no-code, aimed at fast deployment and low cost
- Netomi's stated goal is agentic automation at scale across the full customer journey
Our Take: A Product Role That Carries Real Weight
In our view, this job posting tells you something useful about where enterprise AI is heading. Companies are no longer just experimenting with chatbots. They are hiring senior product leaders to run AI agent platforms that serve airlines, insurers, and other major brands.
To put it plainly, the Senior Technical PM at Netomi will not be tinkering in a lab. They will be making calls that affect how millions of customers get help from these brands. That is a lot of responsibility for one product role, and it shows how seriously Netomi is treating its Agents platform.
The no-code angle is also worth noting. If the platform truly delivers fast time to market and low total cost of ownership, the PM's job is to keep it that way as the product grows. That is harder than it sounds. Enterprise clients expect reliability, and AI agents that handle customer journeys have little room for error.
For readers watching the AI jobs market, this is a signal. Applied AI product roles at enterprise software companies are becoming serious leadership positions, not side projects. Netomi is betting that the right PM can turn its agentic platform into the default choice for large brands. Whether that bet pays off will depend heavily on who takes this job and what they build first.
Sources & References
This article is based on the job posting and company description provided in the original story. No external sources were used because none were directly relevant to this specific hiring announcement.
