Smartsheet, the work management platform with over two decades of experience, is hiring a Senior Technical Program Manager I for its Product and Innovation team. The position is remote-eligible in Bulgaria and will manage programs that span the entire Product, Engineering, and UX organizations.
Smartsheet Senior Technical Program Manager Role and Responsibilities
The role involves significant interaction and presentation duties. According to the job posting, the Senior Technical Program Manager I will engage with engineering teams, engineering leaders, product leaders, executives, and third-party vendors.
This is not a behind-the-scenes position. The person hired will need to communicate clearly across multiple levels of the company, from hands-on engineers to top executives. The program management work covers the full product lifecycle, touching every part of how Smartsheet builds and ships its software.
AI Agents and the Future of Work at Smartsheet
The company describes this as its "most ambitious chapter yet." Smartsheet says it is uniting human teams with AI agents, orchestrating the work agents do best, automating manual tasks, and uncovering insights at scale.
The goal, as stated in the posting, is to create space for people to focus on judgment, creativity, and big thinking. The company calls this "magic at work" and says it is what employees "show up for every day."
"By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking." — Smartsheet Job Posting
What This Means for Program Managers in Bulgaria
For experienced technical program managers based in Bulgaria, this opening represents a chance to work on AI-focused initiatives at a well-established SaaS company without relocating. The remote-eligible status is a clear signal that Smartsheet is building distributed teams and looking for talent beyond its traditional hiring markets.
The role sits at the intersection of product development and AI integration. That means the successful candidate will not just track timelines and deliverables — they will help shape how AI agents are woven into the company's core product offerings.
Our Take: A Sign of the AI Program Management Shift
In our view, this job posting tells us something important about where the software industry is heading. Smartsheet is not hiring a traditional program manager to keep projects on schedule. It is hiring someone to manage programs that involve both human teams and AI agents working together.
That is a meaningful shift. Program managers have always coordinated people, resources, and timelines. Now, at companies like Smartsheet, they are being asked to coordinate with AI systems as well. The person who takes this role will help define what that coordination looks like in practice.
For candidates in Bulgaria, the remote-eligible tag is the key detail. It shows that senior, strategic roles are increasingly open to talent across Europe, not just in major tech hubs. If you have the program management experience and an interest in AI-driven workflows, this is a role worth watching closely.
